Most leaders believe they are good listeners, but often they move too quickly to respond. In this Viewpoint, I explore how three simple words can transform conversations and improve understanding. Tell me more creates space for clarity, reduces defensiveness, and helps the real issue surface before solutions are offered. This article is about listening with intention and why slowing down leads to better decisions, stronger relationships, and more effective leadership.

Why do some parts of work feel energizing while others feel draining? In this Viewpoint, I explore how interests act like a magnet, pulling us toward certain types of work while pushing us away from others. This is not about capability. It is about energy. When leaders understand what naturally engages them and their team, they can design roles, environments, and partnerships that improve performance and sustainability. This article is about working with your energy, not against it.

Why do strengths sometimes create the very problems we are trying to solve? In this Viewpoint, I explore how the behaviors that make us effective can also become limitations when applied in the wrong situation. Just like tools, each approach has a purpose, and using the same one every time can lead to frustration and missed connection. This article is about building awareness, expanding your range, and learning to adapt your approach so you can meet people and situations more effectively.