Why do strengths sometimes create the very problems we are trying to solve? In this Viewpoint, I explore how the behaviors that make us effective can also become limitations when applied in the wrong situation. Just like tools, each approach has a purpose, and using the same one every time can lead to frustration and missed connection. This article is about building awareness, expanding your range, and learning to adapt your approach so you can meet people and situations more effectively.

Treat others the way you want to be treated sounds right, but it often misses the mark. In this Viewpoint, I explore why assuming others share your preferences can create unintended friction in leadership and communication. What works for you does not always work for someone else. This article is about shifting from assumption to understanding and why the most effective leaders take the time to learn how others need to be treated in order to perform at their best.